SIM Change Detection
Suported OS:ios.iconandroid.icon
Detecting that the SIM card has been replaced and automatically performing an Admin Lock prevents the device from being used when an unauthorized SIM card is inserted. When a SIM card change occurs, Operators are notified by an alarm. Operators can unlock the Admin Lock by authenticating the new SIM card.
This function can be set per template.
How to setup
Go to CONFIG > Template and click Create button.
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SIM Change Detected Action:
Raise Alarm:
An alarm occurs when a SIM change of a managed device is detected.
Raise Alarm and Send Admin Lock:
When a SIM change of a managed device is detected, it automatically performs an Admin Lock on the device. Opeartors can release the Admin Lock by approving the new SIM.
Click Save to register information, or Cancel to cancel this registration.
Checking individual SIM card Information on a device to clear the alarm
1. Check the alarm in the Active Alarm screen.
2. Click the resolve-button.icon in Device SIM card has been replaced
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3. The Device detail screen is opened. From the SIM information that appears at the top of the screen, click to select the SIM card that you want to authorize, and then click Authorize Selected SIM, Clear Alarm button.
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Authrized SIM:
Select this if you do not want to allow SIM card replacement. Verify that the original SIM card is inserted into the managed device before clicking Authentication.
Last Detected SIM
Select this to allow SIM card replacement. The newly selected SIM card is now the authorized SIM card.
4. Tick "I have confirmed the currently inserted SIM is correct" and click OK button https://gyazo.com/0be931a2e0e99eb09f4290a39d42579a
5. The alarm is deleted
Admin Locked device is unlocked if you previously Admin Locked the device.
? Can detect SIM card change?
? How to configure SIM card change detection?